Outage in Unbabel

Issues with Zendesk and Freshdesk integration

Resolved Major
September 14, 2025 - Started 2 months ago - Lasted about 1 hour

Incident Report

An ongoing issue is causing downtime for the Unbabel integration with Zendesk and Freshdesk. You will notice that translations are not working and the widget is unresponsive.We are currently investigating this incident.
Components affected
Unbabel Freshdesk Unbabel Zendesk Support

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Latest Updates ( sorted recent to last )
INVESTIGATING 2 months ago - at 09/14/2025 11:27PM

An ongoing issue is causing downtime for the Unbabel integration with Zendesk and Freshdesk. You will notice that translations are not working and the widget is unresponsive.We are currently investigating this incident.

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