Unbabel status updated a few minutes ago
Unbabel is working normally
This chart shows the number of user-reported issues for Unbabel service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Unbabel is down. The map shows recent Unbabel outages from around the world.
Unbabel Outage MapIn the last 90 days, Unbabel had 4 incidents (1 major outage and 3 minor incidents) with a median duration of 3 hours 33 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check Unbabel status history below. IsDown detects when Unbabel is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
|
Some users are describing problems logging into the Portal, with an error message reading Failed ...
|
Nov 25, 2025 at 10:07 AM UTC
|
about 1 hour |
|
Access to the Portal is currently not possible for logged out users. We are currently investigati...
|
Nov 19, 2025 at 03:38 PM UTC
|
about 1 hour |
|
Cloudflare has implemented a fix. We continue to monitor for errors to ensure all services are ba...
|
Nov 18, 2025 at 12:31 PM UTC
|
about 6 hours |
|
The team has been working on the incident non-stop, however its complexity has not allowed us to ...
|
Nov 17, 2025 at 04:50 PM UTC
|
about 7 hours |
|
We are currently experiencing issues with [customer.happiness@unbabel.com](mailto:customer.happin...
|
Nov 01, 2025 at 01:34 AM UTC
|
2 days |
|
We are currently working to restore the service.
|
Oct 20, 2025 at 05:08 PM UTC
|
about 3 hours |
|
We are being impacted by this AWS incident - u003chttps://health.aws.amazon.com/health/statusu003...
|
Oct 20, 2025 at 09:30 AM UTC
|
about 2 hours |
|
An ongoing issue is causing downtime for the Unbabel integration with Zendesk and Freshdesk. You ...
|
Sep 14, 2025 at 11:38 PM UTC
|
about 1 hour |
|
Unbabel Interface for chat and tickets is currently experiencing performance issues. The behaviou...
|
Jun 25, 2025 at 02:56 PM UTC
|
about 2 hours |
|
We have detected an incident with the translation of chat messages across all Unbabel products. C...
|
Jun 17, 2025 at 10:31 AM UTC
|
44 minutes |
Check if any Unbabel component is down. View the current status of 18 services and regions.
| Component | Status |
|---|---|
| Community Portal | OK |
| Freshdesk | OK |
| Intercom | OK |
| Kustomer | OK |
| Mobile App | OK |
| Salesforce KB | OK |
| Salesforce Live Agent | OK |
| Salesforce Service Cloud | OK |
| Unbabel | OK |
| Unbabel Interface Chat | OK |
| Unbabel Interface Tickets | OK |
| Unbabel On Demand | OK |
| Unbabel Portal | OK |
| Wix Answers | OK |
| Zendesk Chat | OK |
| Zendesk Guide | OK |
| Zendesk Support | OK |
| Zoho Desk | OK |
IsDown has monitored Unbabel continuously since January 2023, tracking this Translation & i18n for 3 years. Over that time, we've documented 34 outages and incidents, averaging 0.9 per month.
We monitor Unbabel's official status page across 18 components. IsDown interprets Unbabel statuses (operational and incident) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Unbabel is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Unbabel status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Unbabel's status page every few minutes, across all 18 components. We combine official status data with user reports to detect when Unbabel is down, often before the vendor announces it.
When Unbabel status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Unbabel official status page for major/minor outages or downtimes. A major outage is when Unbabel experiences a critical issue that severely affects one or more services/regions. A minor incident is when Unbabel experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Unbabel outage, we send you an alert and update your dashboard and status page.
Unbabel and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Unbabel status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
IsDown monitors Unbabel and all their 18 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
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When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
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Looking for Unbabel outage alerts like Downdetector? IsDown monitors Unbabel's official status page for verified incident data, not just user reports. Know exactly when Unbabel is down, which components are affected, and when service health is restored. Here's why official Unbabel status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Unbabel status page monitoring. Know when Unbabel is down with real time incident details. | ||
| Monitor 5,450+ services including Unbabel in a single dashboard. | ||
| Instant Unbabel outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Unbabel official status plus user reports for early outage detection. | ||
| Maintenance feed for Unbabel | ||
| Granular alerts filtering by Unbabel components and regions. |
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Unbabel isn't down. You can check Unbabel status and incident details on the top of the page. IsDown continuously monitors Unbabel official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Unbabel is currently operational. You can check Unbabel status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Unbabel being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Unbabel official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Unbabel last outage was on November 25, 2025 with the title "Problems logging into Customer Portal"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Unbabel and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Unbabel is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Unbabel's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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