Outage in uniFLOW Online

Possible performance issue EU deployment.

Resolved Minor

March 07, 2022 - Started almost 4 years ago - Lasted 22 days
Official incident page

Incident Report

Incident details Identified: 7 Mar 2022, 11:30 UTC Incident Scope: This only has been detected on the EU deployment. Description: Our telemetry has alerted us to a performance issues in Scan and Print processing of jobs. This has been tested and confirmed with mitigation steps taken to return the system to normal. We are now monitoring the situation closely and will update here when resolved. Next Update: When and as the situation changes.

Components affected

uniFLOW Online General Printing uniFLOW Online Mobile Printing uniFLOW Online Scanning

Latest Updates ( sorted recent to last )

MONITORING almost 4 years ago - at 03/07/2022 01:28PM

Hello Everyone,
We are seeing a marked improvement across the EU deployment. Operations will continue monitor and will provide further updates when the situation is completely resolved.

MONITORING almost 4 years ago - at 03/07/2022 01:02PM

Incident details

Identified:
7 Mar 2022, 11:30 UTC

Incident Scope:
This only has been detected on the EU deployment.

Description:
Our telemetry has alerted us to a performance issues in Scan and Print processing of jobs. This has been tested and confirmed with mitigation steps taken to return the system to normal. We are now monitoring the situation closely and will update here when resolved.

Next Update:
When and as the situation changes.

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