Notification of new incident. Google App verification error : All Deployments

Hello Everyone,

Update: Incident Resolved.

Date/Time: 01-8-2024 19:00 UTC

The issue has been resolved and users attempting to make a 'new' connection to Google Drive from uniFLOW Online will now successfully connect.

We are sorry for the inconvenience this may have caused.

Kind Regards
Online Operations Team

Investigating:
We're checking the Application Verification Status with Google currently to understand why it was changed causing the current problem where no more new users can connect their uniFLOW Online user account to Google Drive.

User Impact:
Existing users with connections prior to Friday the 26th of July will continue working without issue for Scanning to and printing from Google Drive.
If existing users remove their Google drive connection, they will not be able to reconnect at this time.

Users attempting to make a 'new' connection to Google Drive from uniFLOW Online will receive an App Validation error.


Work Around:
There is currently no recommended work around for this situation.

Next Update:
Tuesday 30th, 7:30 am UTC.