Outage in UpCloud

Managed Database service issue in control panel and API

Resolved Minor
March 05, 2024 - Started 8 months ago - Lasted about 11 hours
Official incident page

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Outage Details

We have identified an issue with our Managed Database in relation to a control panel and API connections. Some of our users are unable to view/modify their Managed Databases in our control panel. We are working on this incident and trying to restore the Managed databases to control panel as soon as possible. Managed Database instances are functioning normally. This only affects the Control Panel and API. If you have any questions, please feel free to contact our support team via live chat or email us: support@upcloud.com We apologise for inconvenience.
Components affected
UpCloud Control Panel
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 03/05/2024 11:16PM

This incident has been resolved.

MONITORING 8 months ago - at 03/05/2024 09:20PM

A fix has been implemented and we are monitoring results.

IDENTIFIED 8 months ago - at 03/05/2024 01:16PM

Managed database available again in HUB and API


We are now working to enable the creation of new database instances.

IDENTIFIED 8 months ago - at 03/05/2024 11:58AM

We have identified an issue with our Managed Database in relation to a control panel and API connections. Some of our users are unable to view/modify their Managed Databases in our control panel.

We are working on this incident and trying to restore the Managed databases to control panel as soon as possible.



Managed Database instances are functioning normally. This only affects the Control Panel and API.



If you have any questions, please feel free to contact our support team via live chat or email us: support@upcloud.com


We apologise for inconvenience.

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