Outage in UpCloud

[FI-HEL1]: Compute Node Issue

Minor

March 16, 2026 - Started about 4 hours ago
Official incident page

Incident Report

We have identified a compute node issue affecting some Cloud Servers, Managed Load Balancers and Managed Kubernetes services in our FI-HEL1 data center. You may experience unresponsive servers, delays or failures in provisioning new resources, or errors when managing existing clusters and load balancers in this zone. We are working to bring all affected services back online and resolve the situation as soon as possible. If you have any questions or concerns regarding your services, please reach out to our support team via live chat or at support@upcloud.com.

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Latest Updates ( sorted recent to last )

IDENTIFIED about 1 hour ago - at 03/16/2026 10:36PM

We are continuing to work on this issue to ensure all services are fully restored to normal operation.

IDENTIFIED about 2 hours ago - at 03/16/2026 09:34PM

We are continuing to work on this issue to ensure all services are fully restored to normal operation. The earlier fix is still finishing propagating to all managed resources.

IDENTIFIED about 3 hours ago - at 03/16/2026 08:33PM

Our team is working to ensure all services are fully restored and operating normally. We have deployed a fix for the issue affecting the managed resources. It may take a short time for these changes to take effect across all resources.

If you have any questions or concerns regarding your services, please reach out to our support team via live chat at hub.upcloud.com or via email: support@upcloud.com

IDENTIFIED about 4 hours ago - at 03/16/2026 07:28PM

We have identified a compute node issue affecting some Cloud Servers, Managed Load Balancers and Managed Kubernetes services in our FI-HEL1 data center.

You may experience unresponsive servers, delays or failures in provisioning new resources, or errors when managing existing clusters and load balancers in this zone. We are working to bring all affected services back online and resolve the situation as soon as possible.

If you have any questions or concerns regarding your services, please reach out to our support team via live chat or at support@upcloud.com.

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