Outage in UpCloud

Managed Load Balancer

Resolved Minor

May 22, 2025 - Started 11 months ago - Lasted about 4 hours
Official incident page

Incident Report

We have identified an issue with our Managed Load Balancer service across all data centres. Our team is actively investigating the root cause and working on a resolution.

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/22/2025 07:24PM

This incident has been resolved.

If you have any questions about this, we have our 24/7 support team available via live chat in the control panel or via email at support@upcloud.com.

MONITORING 11 months ago - at 05/22/2025 06:24PM

The deployed fix has successfully resolved the issues affecting our Managed Load Balancer service. We will continue to closely monitor the service to ensure continued stability.

IDENTIFIED 11 months ago - at 05/22/2025 05:22PM

We've deployed a fix we believe has resolved the issues with our Managed Load Balancer service. We will continue to monitor the situation closely.

IDENTIFIED 11 months ago - at 05/22/2025 05:00PM

We are continuing to work on a fix for this issue. You may experience intermittent issues fetching load balancer details and timeouts accessing the Managed Load Balancer page from the Dashboard. Deployed Managed Load Balancers may have intermittent timeouts as we work on the underlying problem.

IDENTIFIED 11 months ago - at 05/22/2025 03:44PM

We have identified an issue with our Managed Load Balancer service across all data centres. Our team is actively investigating the root cause and working on a resolution.

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