Outage in UpCloud

[US-SJO1]: Managed Kubernetes (Deployment & Management)

Resolved Minor
October 06, 2025 - Started 3 days ago - Lasted about 12 hours
Official incident page

Need to monitor UpCloud outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including UpCloud, and never miss an outage again.
Start Free Trial

Outage Details

We are currently investigating an issue impacting Managed Kubernetes cluster creation and management operations in our US-SJO1 datacenter. During this time, users may experience errors provisioning new clusters, as well as making changes to existing clusters for both the cluster and its node groups. Applications and workloads on existing clusters are not impacted. We sincerely apologise for the inconvenience and will share an update as soon as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 10/07/2025 01:26PM

This incident has been resolved.

MONITORING 3 days ago - at 10/07/2025 11:34AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 days ago - at 10/07/2025 09:06AM

We have identified the issue affecting cluster operations in the San Jose (us-sjo1) region and are working on a fix.

INVESTIGATING 3 days ago - at 10/07/2025 01:20AM

We are currently investigating an issue impacting Managed Kubernetes cluster creation and management operations in our US-SJO1 datacenter. During this time, users may experience errors provisioning new clusters, as well as making changes to existing clusters for both the cluster and its node groups. Applications and workloads on existing clusters are not impacted. We sincerely apologise for the inconvenience and will share an update as soon as we have more information.

Latest UpCloud outages

[UK-LON1]: Storage backend issue - 2 days ago
[FI-HEL1]: Backup availability issue - 3 days ago
[PL-WAW1] Network Connectivity Issues - 3 months ago
Issue with our public website - 3 months ago
[DE-FRA1] Managed Kubernetes (API & Deployment) - 3 months ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook