Outage in UpCloud

[ES-MAD1]: Networking issue

Resolved Minor
December 15, 2025 - Started 1 day ago - Lasted about 9 hours
Official incident page

Incident Report

We have identified a network-related issue affecting services in the ES-MAD1 region. New clusters for the Managed Kubernetes service in ES-MAD1 are unable to be deployed and will receive an error message when attempting to do so. Existing clusters are currently operational and not expected to be impacted. Connectivity from ES-MAD1 to the Managed Object Storage via private endpoints is currently failing. Access via public endpoints remains fully functional. We are working to restore connectivity and resolve the situation as soon as possible.

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Latest Updates ( sorted recent to last )
RESOLVED about 17 hours ago - at 12/16/2025 09:35AM

This incident has been resolved.

MONITORING about 19 hours ago - at 12/16/2025 07:32AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 1 day ago - at 12/16/2025 12:43AM

We have identified a network-related issue affecting services in the ES-MAD1 region.

New clusters for the Managed Kubernetes service in ES-MAD1 are unable to be deployed and will receive an error message when attempting to do so. Existing clusters are currently operational and not expected to be impacted.

Connectivity from ES-MAD1 to the Managed Object Storage via private endpoints is currently failing. Access via public endpoints remains fully functional.

We are working to restore connectivity and resolve the situation as soon as possible.

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