Outage in UpCloud

Issue with TLS Certification

Resolved Minor

January 20, 2026 - Started 3 days ago - Lasted about 17 hours
Official incident page

Incident Report

We have identified an issue on newly created Managed Object Storage, Managed Kubernetes and Managed Load Balancer instances. This affects the creation and renewal of TLS/SSL certifications and is causing newly created instances to enter a pending state. We apologize for any inconvenience that this may cause and are working towards resolving the issue as soon as possible.

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Latest Updates ( sorted recent to last )

RESOLVED 2 days ago - at 01/21/2026 05:31AM

This incident has been resolved.

MONITORING 2 days ago - at 01/21/2026 03:03AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 days ago - at 01/20/2026 04:22PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 days ago - at 01/20/2026 12:40PM

We are continuing to work on a fix for this issue.

IDENTIFIED 3 days ago - at 01/20/2026 12:40PM

We have identified an issue on newly created Managed Object Storage, Managed Kubernetes and Managed Load Balancer instances.

This affects the creation and renewal of TLS/SSL certifications and is causing newly created instances to enter a pending state. We apologize for any inconvenience that this may cause and are working towards resolving the issue as soon as possible.

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