Outage in UpCloud

[ES-MAD1]: Networking Issue

Resolved Minor

January 22, 2026 - Started about 15 hours ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating an issue affecting network connections in our ES-MAD1 data center. We apologize for the inconvenience and will provide an update in 30 minutes with more information.

Components affected

UpCloud ES-MAD1: Network Connections

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Latest Updates ( sorted recent to last )

RESOLVED about 11 hours ago - at 01/23/2026 12:49AM

This incident has been resolved.

MONITORING about 13 hours ago - at 01/22/2026 10:55PM

A fix was implemented and the network connections are working normally now. We will continue to monitor the status.

For assistance with issues in ES-MAD1 please contact our Support team via live chat or email (support@upcloud.com).

IDENTIFIED about 14 hours ago - at 01/22/2026 09:55PM

We have identified the cause of the network connection issue affecting ES-MAD1 data center and are actively working on a fix.

INVESTIGATING about 15 hours ago - at 01/22/2026 09:24PM

We are currently investigating an issue affecting network connections in our ES-MAD1 data center. We apologize for the inconvenience and will provide an update in 30 minutes with more information.

Latest UpCloud outages

[ES-MAD1]: Networking issue - about 4 hours ago

Issue with TLS Certification - 3 days ago

Issue with our Live Chat and Email Support - 14 days ago

Issue with our Live chat to Support - 18 days ago

SE-STO1: Networking issue - about 1 month ago

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