Outage in Uphold

Card Transaction Issues for UK Users

Resolved Minor
September 14, 2025 - Started 1 day ago - Lasted about 2 hours
Official incident page

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Outage Details

We're currently investigating issues affecting some Uphold Card users in the UK following routine maintenance. Impacted users may experience declined transactions or difficulties using newly issued cards. Our team is actively working to resolve the issue. We'll provide further updates as we make progress. We apologize for the inconvenience and appreciate your patience.
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 09/14/2025 08:43AM

This incident has been resolved.

MONITORING 1 day ago - at 09/14/2025 07:58AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 1 day ago - at 09/14/2025 06:56AM

We're currently investigating issues affecting some Uphold Card users in the UK following routine maintenance. Impacted users may experience declined transactions or difficulties using newly issued cards.

Our team is actively working to resolve the issue. We'll provide further updates as we make progress.

We apologize for the inconvenience and appreciate your patience.

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