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This incident has been resolved.
A fix has been implemented and we are monitoring the results.
We are continuing to investigate this issue.
Due to an issue with one of our service providers, we’re experiencing delays processing deposits and withdrawals via crypto networks.
Your transaction may take longer than usual to complete. Once the issue is resolved, queued transactions will be processed.
Our team has identified the issue and is actively working with the provider on a fix.
We apologise for the inconvenience.
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