Outage in Uphold

Deposits & Withdrawals via Crypto Networks

Resolved Minor
September 30, 2025 - Started about 2 months ago - Lasted about 3 hours
Official incident page

Incident Report

Due to an issue with one of our service providers, we’re experiencing delays processing deposits and withdrawals via crypto networks. Your transaction may take longer than usual to complete. Once the issue is resolved, queued transactions will be processed. Our team has identified the issue and is actively working with the provider on a fix. We apologise for the inconvenience.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/30/2025 01:34PM

This incident has been resolved.

MONITORING about 2 months ago - at 09/30/2025 11:54AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 2 months ago - at 09/30/2025 11:03AM

We are continuing to investigate this issue.

INVESTIGATING about 2 months ago - at 09/30/2025 10:30AM

Due to an issue with one of our service providers, we’re experiencing delays processing deposits and withdrawals via crypto networks.

Your transaction may take longer than usual to complete. Once the issue is resolved, queued transactions will be processed.

Our team has identified the issue and is actively working with the provider on a fix.

We apologise for the inconvenience.

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