Outage in Uphold

Service Disruption | Deposits on TON network

Resolved Minor

October 07, 2025 - Started 8 months ago - Lasted about 4 hours
Official incident page

Incident Report

We’re currently experiencing issues with the TON (The Open Network) network, which are affecting deposits on both Uphold and Topper platforms. Some transactions may appear pending or delayed. These will be processed once the underlying issue is resolved. Our team is actively working to resolve the issue and expects to restore full service shortly. We’ll continue to post updates here as more information becomes available. Thank you for your patience and understanding. We apologize for any inconvenience caused.

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Latest Updates ( sorted recent to last )

RESOLVED 8 months ago - at 10/07/2025 01:25PM

This incident has been resolved.

MONITORING 8 months ago - at 10/07/2025 01:05PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 8 months ago - at 10/07/2025 09:52AM

We’re currently experiencing issues with the TON (The Open Network) network, which are affecting deposits on both Uphold and Topper platforms.

Some transactions may appear pending or delayed. These will be processed once the underlying issue is resolved.

Our team is actively working to resolve the issue and expects to restore full service shortly.

We’ll continue to post updates here as more information becomes available.

Thank you for your patience and understanding. We apologize for any inconvenience caused.

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