Outage in Upscribe
Delays with subscription creation
Resolved MinorIncident Report
We're currently investigating an issue in our background processes causing significant delays in the creation of subscriptions
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 07/20/2023 09:14PM
The backlog has been completely processed and we are operating normally again. This incident is now resolved.
MONITORING
over 2 years ago - at 07/20/2023 08:05PM
We have increased parallelism to work quicker through the backlog. We expect to be caught up within the hour.
MONITORING
over 2 years ago - at 07/20/2023 06:45PM
A fix has been deployed and we are monitoring as the system begins processing the backlog of new subscription orders
IDENTIFIED
over 2 years ago - at 07/20/2023 04:40PM
We've identified the root cause and are working on a fix
INVESTIGATING
over 2 years ago - at 07/20/2023 02:17PM
We're currently investigating an issue in our background processes causing significant delays in the creation of subscriptions
Latest Upscribe outages
Checkout Inaccessible - over 1 year ago
API ingress latency & errors - about 2 years ago
Partial Sevice Outage - over 2 years ago
Refund Timeout Error - over 3 years ago
Checkout is Down - over 3 years ago
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