Outage in Urban Sharing
Vehicle connectivity outage
Resolved Major
December 11, 2024 - Started 6 months ago
- Lasted 1 day
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Outage Details
We are currently investigating a drop in connectivity with some vehicles, leading to lock and unlock commands failing. Signs currently point towards network provider issues.
Latest Updates ( sorted recent to last )
INVESTIGATING
6 months ago - at 12/11/2024 09:45AM
We are currently investigating a drop in connectivity with some vehicles, leading to lock and unlock commands failing. Signs currently point towards network provider issues.
MONITORING
6 months ago - at 12/11/2024 11:26AM
Connectivity looks to be slowly re-establishing, with around 55% vehicles back online, and rising.
MONITORING
6 months ago - at 12/11/2024 02:19PM
Majority (90%) of Segway E-Bikes are back online. Mechanical Omni bikes are still largely unresponsive (70% unresponsive).
Latest Urban Sharing outages
Public websites unavailable due to certificate issue - 6 days ago
Partial outage of network communication - 8 days ago
Impaired communication between IOT bridges and Core systems - about 1 month ago
Connectivity problems with Segway/Omni bikes - 3 months ago
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