Outage in Userlike

Outage within Data Center

Resolved Major

March 22, 2025 - Started 11 months ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently experiencing technical issues within our data center. This is causing an outage of all Userlike services. Our team is analyzing the cause of the interruption in order to identify and solve the issues. We'll keep you informed as updates become available. We apologize for the inconvenience caused. Please check this page for the latest updates.

Components affected

Userlike Dashboard & Login Userlike API Userlike Website Messenger

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 03/22/2025 04:52PM

This incident has been resolved.

MONITORING 11 months ago - at 03/22/2025 04:25PM

We are continuing to monitor for any further issues.

MONITORING 11 months ago - at 03/22/2025 04:24PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 11 months ago - at 03/22/2025 03:58PM

Our engineering teams is still working on rolling out the fix. We will provide another update within 2 hours or sooner if additional information is available.

IDENTIFIED 11 months ago - at 03/22/2025 01:14PM

The issue has been identified and our engineering teams is rolling out a fix. We will provide another update within 2 hours or sooner if additional information is available.

INVESTIGATING 11 months ago - at 03/22/2025 12:17PM

We are currently experiencing technical issues within our data center. This is causing an outage of all Userlike services.

Our team is analyzing the cause of the interruption in order to identify and solve the issues. We'll keep you informed as updates become available.

We apologize for the inconvenience caused. Please check this page for the latest updates.

Latest Userlike outages

Documented Content Security Policy violated - 5 months ago

Major Service Outage - 6 months ago

WhatsApp Template status not updated - 7 months ago

Message center Issue - 9 months ago

Disruptions in WhatsApp Cloud API - 11 months ago

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