Outage in Userlike
Documented Content Security Policy violated
Resolved Major
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Outage Details
In our release on the evening of Friday, September 19th, we released changes that conflicted with our documented Content Security Policy. As a consequence, Website Widgets integrated on websites using our documented Content Security Policy no longer load. Websites not using CSP are not affected.
We are working on rolling back the relevant changes.
Components affected
Userlike Website MessengerLatest Updates ( sorted recent to last )
RESOLVED
24 days ago - at 09/20/2025 12:41PM
This incident has been resolved.
MONITORING
24 days ago - at 09/20/2025 12:22PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
24 days ago - at 09/20/2025 10:47AM
In our release on the evening of Friday, September 19th, we released changes that conflicted with our documented Content Security Policy. As a consequence, Website Widgets integrated on websites using our documented Content Security Policy no longer load. Websites not using CSP are not affected.
We are working on rolling back the relevant changes.
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