Outage in Userlike
WhatsApp Template status not updated
Resolved MinorIncident Report
We have received reports that the status of WhatsApp templates is not being updated. 360dialog confirmed that they are not receiving status updates from Meta, and have escalated to Meta support.
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Latest Updates ( sorted recent to last )
RESOLVED
4 months ago - at 07/08/2025 12:29PM
This incident has been resolved.
MONITORING
4 months ago - at 07/08/2025 07:18AM
Meta has resumed sending template status updates. We are monitoring the system to ensure stability.
INVESTIGATING
4 months ago - at 07/07/2025 01:36PM
We have received reports that the status of WhatsApp templates is not being updated. 360dialog confirmed that they are not receiving status updates from Meta, and have escalated to Meta support.
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