Outage in UserVoice
Infrastructure Issue
Resolved MajorIncident Report
We are currently investigating an infrastructure issue causing errors and slow performance.
Components affected
UserVoice Web Portal (subdomain) UserVoice Admin Console UserVoice API UserVoice Helpdesk API UserVoice Widgets UserVoice Email (incoming) UserVoice Email (delivery) UserVoice Search UserVoice User AnalyticsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 08/25/2023 05:13PM
This incident has been resolved.
MONITORING
over 2 years ago - at 08/25/2023 02:32PM
We have mitigated DB issue and are monitoring to confirm.
INVESTIGATING
over 2 years ago - at 08/25/2023 01:58PM
We are currently investigating an infrastructure issue causing errors and slow performance.
Latest UserVoice outages
Site Outage - 3 months ago
Admin Settings Outage - 3 months ago
Experiencing Timeouts: Admin Console and API May Not Load - about 1 year ago
Profile Creation Via Email & Password Outage - about 1 year ago
Public Status Update Emails - over 1 year ago
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