Outage in UserVoice
Portal Outage
Resolved MajorIncident Report
We are currently investigating this issue.
Components affected
UserVoice Web Portal (subdomain) UserVoice Admin Console UserVoice API UserVoice Helpdesk API UserVoice Widgets UserVoice Email (incoming) UserVoice Email (delivery) UserVoice Search UserVoice User AnalyticsNeed to monitor UserVoice outages?
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Latest Updates ( sorted recent to last )
RESOLVED
over 2 years ago - at 11/02/2023 12:55AM
A security hardening aspect of our cluster infrastructure inadvertently prevented a healthy restart of our load-balancing services. This caused a propogation failure that prevented traffic from being served. We have resolved the issue and are investigating additional testing resources to verify it can't reoccur.
MONITORING
over 2 years ago - at 11/02/2023 12:00AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
over 2 years ago - at 11/01/2023 11:44PM
We are currently investigating this issue.
Latest UserVoice outages
Site Outage - 12 days ago
Admin Settings Outage - 26 days ago
Experiencing Timeouts: Admin Console and API May Not Load - 10 months ago
Profile Creation Via Email & Password Outage - 11 months ago
Public Status Update Emails - over 1 year ago
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