Outage in USG Services

PeachNet DOE Network Issues Reported

Resolved Major
August 27, 2024 - Started 11 months ago - Lasted about 23 hours
Official incident page

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Outage Details

Information Technology Services (ITS) is currently investigating reports of issues with PeachNet Network Services. Affected users may be experiencing network outages. Additional information will be posted here as it becomes available. Multisite outage for the following counties: - Terrell County Schools - Grady County Schools - Brooks County Schools
Components affected
USG Services GA DOE K-12 Network
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 08/28/2024 06:55PM

A fiber cut occurred on our 24-count buried fiber near GA Highway 37 E caused by a work crew burying Windstream GPON fibers.
Repair crews were dispatched to the location of the damage, and the fiber was successfully repaired. The sites are back up and passing traffic without issue.

INVESTIGATING 11 months ago - at 08/27/2024 08:06PM

Information Technology Services (ITS) is currently investigating reports of issues with PeachNet Network Services. Affected users may be experiencing network outages. Additional information will be posted here as it becomes available.

Multisite outage for the following counties:

- Terrell County Schools
- Grady County Schools
- Brooks County Schools

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