Outage in USG Services

Circuit Outage - Rock Eagle 4-H Center (ROCE)

Resolved Major
November 18, 2024 - Started about 1 month ago - Lasted 2 days
Official incident page

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Outage Details

Information Technology Services (ITS) is reporting a circuit outage affecting Rock Eagle 4-H Center (ROCE). Affected users may be experiencing problems with access to the internet. Updates will be posted here as they become available.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/20/2024 01:38PM

Information Technology Services (ITS) has confirmed that the circuit outage has been resolved and access to the network at Rock Eagle 4-H Center (ROCE) is functioning normally at this time.

In the event that you experience any further issues with network access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

IDENTIFIED about 1 month ago - at 11/19/2024 10:06PM

AT&T has identified a fiber cut. Crews are working to correct the issue. There is no ETR at this time.

INVESTIGATING about 1 month ago - at 11/18/2024 06:27PM

Information Technology Services (ITS) is reporting a circuit outage affecting Rock Eagle 4-H Center (ROCE). Affected users may be experiencing problems with access to the internet. Updates will be posted here as they become available.

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