Outage in USG

GeorgiaBEST Banner Managed Services

Resolved Minor
August 15, 2024 - Started 2 months ago - Lasted about 17 hours
Official incident page

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Outage Details

Information Technology Services (ITS) is currently aware of the outage and reports of issues with GeorgiaBEST Managed Services. This outage occurred at 2:15 p.m. today. Services have been restored and are being monitored for stability. Affected users may have experienced issues connecting to Banner. Additional information will be posted here when the issues are confirmed.
Components affected
USG Georgia Southwestern State University USG Savannah State University USG Clayton State University USG Dalton State College USG South Georgia State College USG College of Coastal Georgia USG Abraham Baldwin Agricultural College USG East Georgia State College USG Georgia College and State University USG Gordon State College USG Middle Georgia State University USG Georgia Southern University USG University of West Georgia USG Albany State University USG Columbus State University USG Atlanta Metropolitan State College USG Georgia Gwinnett College USG Valdosta State University USG Fort Valley State University
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 08/16/2024 12:22PM

After monitoring the situation, Information Technology Services (ITS) has confirmed the stability of Banner and Self-Service Banner access. The system should continue operating normally.

In the event that you experience any further issues with Banner access, please contact the ITS Helpdesk at helpdesk@usg.edu or 706-583-2001.

MONITORING 2 months ago - at 08/15/2024 07:09PM

Information Technology Services (ITS) is currently aware of the outage and reports of issues with GeorgiaBEST Managed Services. This outage occurred at 2:15 p.m. today. Services have been restored and are being monitored for stability. Affected users may have experienced issues connecting to Banner. Additional information will be posted here when the issues are confirmed.

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