Multi-Site DOE Outage - Comcast Last Mile

Information Technology Services (ITS) has confirmed that the outages have been resolved. We do not expect further disruptions at this time.

In the event that you experience any further issues with access, please contact the ITS Helpdesk at: helpdesk@usg.edu or 706-583-2001.

Network Support Services (NSS) and ENA are still working with Comcast to determine the root cause and stabilize the network. We appreciate your patience. Any further updates will be posted as available.

We are currently investigating networking issues related to instability at Windstream and Comcast last-mile locations. ENA is collaborating with the provider to identify the root cause of the problem. Additional information will be provided as it becomes available.

Network Support Services (NSS) is reporting a multi-site DOE outage. Several sites are experiencing network flapping at this time. All sites have Comcast as their last mile provider. ENA has been notified and is currently working with vendors to investigate the cause. There is no ETR currently. Updates will be provided when possible.

Sites Affected:

DOE K-12