Outage in USG

Multi-Site DOE Outage Reported - DOE K-12

Resolved Major

November 06, 2025 - Started 4 months ago - Lasted 1 day
Official incident page

Incident Report

Network Support Services (NSS) is reporting a multi-site DOE outage affecting the following Windstream last-mile locations. ENA has been notified, and we are currently working with vendors to investigate the cause. There is no ETR at this time. Updates will be provided when possible. Sites Affected: -Pataula Charter -Terrell County -Southwest GA STEM

Components affected

USG GA DOE K-12 Network

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 11/07/2025 05:14PM

Windstream repaired a 48-pair buried fiber cable. No further disruptions are expected.

In the event that you experience any further issues with access, please contact the USG Service Desk at: support@usg.edu or 877-251-2644.

INVESTIGATING 4 months ago - at 11/06/2025 03:22PM

Network Support Services (NSS) is reporting a multi-site DOE outage affecting the following Windstream last-mile locations. ENA has been notified, and we are currently working with vendors to investigate the cause. There is no ETR at this time. Updates will be provided when possible.

Sites Affected:

-Pataula Charter
-Terrell County
-Southwest GA STEM

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