Outage in USG

GeorgiaBEST Degree Works Managed Services Issue Reported

Major
November 13, 2025 - Started about 17 hours ago
Official incident page

Incident Report

Information Technology Services (ITS) is investigating reports that Degree Works Cloud Services are down for all Degree Works Cloud hosted institutions. Disruption of one or more components has been reported to the Helpdesk and/or confirmed by ITS staff. Technical teams are being engaged. An additional update will be provided once an investigation has been completed.
Components affected
USG Dalton State College USG Middle Georgia State University USG Columbus State University USG South Georgia State College USG Georgia Gwinnett College USG Georgia Southwestern State University USG Albany State University USG Atlanta Metropolitan State College USG Savannah State University USG College of Coastal Georgia USG Fort Valley State University USG Abraham Baldwin Agricultural College

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Latest Updates ( sorted recent to last )
INVESTIGATING about 17 hours ago - at 11/13/2025 01:44PM

Information Technology Services (ITS) is investigating reports that Degree Works Cloud Services are down for all Degree Works Cloud hosted institutions. Disruption of one or more components has been reported to the Helpdesk and/or confirmed by ITS staff. Technical teams are being engaged. An additional update will be provided once an investigation has been completed.

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