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Outage in UTRGV Center for Online Learning and Teaching Technology

Brightspace - Degraded Performance

Resolved Minor
October 20, 2025 - Started 4 months ago - Lasted about 21 hours
Official incident page

Incident Report

We are currently experiencing performance issues with Brightspace due to an ongoing service disruption with Amazon Web Services (AWS), the platform’s hosting provider. Brightspace Support is actively working with AWS to resolve the issue as quickly as possible. We appreciate your patience and will provide updates as they become available.

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Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 10/21/2025 01:21PM

We’re pleased to report that the performance issues affecting Brightspace, caused by a disruption with Amazon Web Services (AWS), have been fully resolved. All services are now operating normally.

Thank you for your patience and understanding while the issue was being addressed.

For additional support, feel free to reach out to our COLTT Help Desk at 956-882-6792 or 956-665-5327.

INVESTIGATING 4 months ago - at 10/20/2025 04:39PM

We are currently experiencing performance issues with Brightspace due to an ongoing service disruption with Amazon Web Services (AWS), the platform’s hosting provider. Brightspace Support is actively working with AWS to resolve the issue as quickly as possible. We appreciate your patience and will provide updates as they become available.

Latest UTRGV Center for Online Learning and Teaching Technology outages

Brightspace - Unavailable - 6 months ago

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