Outage in UTRGV Center for Online Learning and Teaching Technology

Issue with Knewton Alta Assessments

Resolved Minor

December 13, 2023 - Started about 2 years ago - Lasted about 1 hour
Official incident page

Incident Report

We apologize, but the assessment engine of Knewton Alta is currently experiencing an issue. Knewton Alta partners at Learnosity have identified a possible cause for the current incident and are working to resolve this issue as quickly as possible. Please Note: All other functionality in Alta is not impacted at this time.

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Latest Updates ( sorted recent to last )

RESOLVED about 2 years ago - at 12/13/2023 07:27PM

We apologize for the issues with Knewton Alta's assessment engine. Knewton Alta partners at Learnosity have identified and corrected the root issue. All services should now be fully restored. Sorry for the inconvenience.

IDENTIFIED about 2 years ago - at 12/13/2023 06:06PM

We apologize, but the assessment engine of Knewton Alta is currently experiencing an issue. Knewton Alta partners at Learnosity have identified a possible cause for the current incident and are working to resolve this issue as quickly as possible.

Please Note: All other functionality in Alta is not impacted at this time.

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