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Outage in UXCam

We are facing session processing delay at the moment

Resolved Minor
September 28, 2023 - Started over 2 years ago - Lasted about 2 hours
Official incident page

Incident Report

We are facing a session processing delay and we are currently investigating the issue.

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 09/29/2023 03:34AM

All the delayed sessions have been processed. Everything is now in a normal operational state.

MONITORING over 2 years ago - at 09/29/2023 03:03AM

The delayed sessions have started to get processed. We are monitoring the situation as it gradually returns to its usual operational state.

IDENTIFIED over 2 years ago - at 09/29/2023 02:09AM

A partial AWS outage caused this. We don't expect any loss of sessions due to this incident.

INVESTIGATING over 2 years ago - at 09/29/2023 01:51AM

We are facing a session processing delay and we are currently investigating the issue.

Latest UXCam outages

Delay in session processing - over 1 year ago
Outage in session replay - over 1 year ago
Delay in session-processing - almost 2 years ago

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