Outage in UXCam

Outage in UXCam Dashboard

Resolved Major
February 22, 2024 - Started 10 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently facing issue with the UXCam Dashboard (https://app.uxcam.com). Our team is currently investigating.
Components affected
UXCam Dashboard
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 02/22/2024 04:49AM

The incident has been successfully addressed. To summarize, while carrying out routine server optimization, unexpected networking issues arose, leading to the problem. We have pinpointed the root cause and are implementing measures to prevent similar occurrences in the future. We appreciate your patience and understanding throughout this process.

MONITORING 10 months ago - at 02/22/2024 04:29AM

We have applied the fix and the dashboard has been restored to normal working condition. We are actively monitoring.

IDENTIFIED 10 months ago - at 02/22/2024 04:25AM

The issue has been identified and are in the process of applying necessary fixes. We will keep you posted.

INVESTIGATING 10 months ago - at 02/22/2024 04:07AM

We are currently facing issue with the UXCam Dashboard (https://app.uxcam.com). Our team is currently investigating.

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