Outage in Validis
Validis UK: Data Processing Issue
Resolved MinorIncident Report
Our technical team is currently investigating an issue related to data processing.
Uploads are experiencing delays but are being safely received and stored. Therefore, we recommend not attempting repeat uploads and wait until you receive an email notification confirming that your upload has been successful.
We will provide another update once we have identified the cause and are working on a fix. Thank you for your patience.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 05/13/2025 10:12AM
This incident has been resolved.
MONITORING
6 months ago - at 05/09/2025 08:24AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
6 months ago - at 05/08/2025 10:30AM
Our technical team is currently investigating an issue related to data processing.
Uploads are experiencing delays but are being safely received and stored. Therefore, we recommend not attempting repeat uploads and wait until you receive an email notification confirming that your upload has been successful.
We will provide another update once we have identified the cause and are working on a fix. Thank you for your patience.
Latest Validis outages
Validis: Client portal timeout - 15 days ago
Validis UK: Month End Reconciliation Downloads - about 1 month ago
Validis US: Issues accessing Validis portal and API - 4 months ago
Validis UK: Reconciliation 403 Error - 6 months ago
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