Outage in Validis

Validis UK: Data Processing Issue

Resolved Minor
May 08, 2025 - Started 30 days ago - Lasted 5 days
Official incident page

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Outage Details

Our technical team is currently investigating an issue related to data processing. Uploads are experiencing delays but are being safely received and stored. Therefore, we recommend not attempting repeat uploads and wait until you receive an email notification confirming that your upload has been successful. We will provide another update once we have identified the cause and are working on a fix. Thank you for your patience.
Components affected
Validis UK
Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 05/13/2025 10:12AM

This incident has been resolved.

MONITORING 29 days ago - at 05/09/2025 08:24AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 30 days ago - at 05/08/2025 10:30AM

Our technical team is currently investigating an issue related to data processing.

Uploads are experiencing delays but are being safely received and stored. Therefore, we recommend not attempting repeat uploads and wait until you receive an email notification confirming that your upload has been successful.

We will provide another update once we have identified the cause and are working on a fix. Thank you for your patience.

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