Outage in Validis

Validis UK: Xero Invalid Scope Error

Resolved Minor

June 22, 2026 - Started about 1 month ago - Lasted 3 days
Official incident page

Incident Report

We are currently aware of an issue where some customers are unable to proceed with Xero uploads and receive an invalid scope error from xero. Our technical team are investigating as a matter of urgency. We will continue to provide you updates via this status page. We apologise for any inconvenience caused.

Components affected

Validis UK Validis Xero - Accounting API

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 06/25/2026 08:37AM

This incident has been resolved.

MONITORING about 1 month ago - at 06/24/2026 02:01PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 06/24/2026 09:30AM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 month ago - at 06/23/2026 08:32AM

We are continuing to investigate the issue.

INVESTIGATING about 1 month ago - at 06/22/2026 11:26AM

We are currently aware of an issue where some customers are unable to proceed with Xero uploads and receive an invalid scope error from xero.

Our technical team are investigating as a matter of urgency. We will continue to provide you updates via this status page.

We apologise for any inconvenience caused.

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Validis CA: Degraded Report Load Time - 6 months ago

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