Outage in Validis

Validis UK: SSO users experiencing login failures

Resolved Minor

August 11, 2026 - Started 14 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are aware of an issue preventing SSO users from logging in to Validis. Our technical team is investigating as an urgent priority. Users who access Validis portals with a username and password are unaffected. We apologise for the inconvenience and will continue to provide updates via this page

Components affected

Validis UK

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Latest Updates ( sorted recent to last )

RESOLVED 14 days ago - at 08/11/2026 11:02AM

This incident has been resolved.

MONITORING 14 days ago - at 08/11/2026 09:02AM

We are continuing to monitor for any further issues.

MONITORING 14 days ago - at 08/11/2026 08:59AM

A fix has now been implemented to address the issue, therefore SSO users should be able to log in to Validis.

We will continue to monitor the system for stability.

INVESTIGATING 14 days ago - at 08/11/2026 08:07AM

We are aware of an issue preventing SSO users from logging in to Validis. Our technical team is investigating as an urgent priority.

Users who access Validis portals with a username and password are unaffected.

We apologise for the inconvenience and will continue to provide updates via this page

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