Outage in Vanta

Insperity Integrations Disconnecting after 1 hour

Resolved Minor
September 09, 2022 - Started over 2 years ago
Official incident page

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Outage Details

We have identified an incident where Insperity integrations through Finch disconnect after an hour. This will affect all customers using the Insperity integration. Finch informed us that their authentication method with Insperity is broken, which is the root cause of the issue. We are in contact with Finch and will update once we have an ETA from them for a fix.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 01/13/2023 08:28PM

We're unable to restore a stable Insperity connection at this time. We're continuing to work with Insperity and Finch to resolve this in the future. For the time being, we'll clarify limitations for this connection for existing customers and investigate alternatives.

IDENTIFIED over 2 years ago - at 11/02/2022 10:58PM

We are still monitoring this issue as Finch works on a resolution. As of now, they have not given us an ETA on a fix. We will update this page as soon as we get an ETA.

IDENTIFIED over 2 years ago - at 09/30/2022 12:20AM

We are continuing to work on a fix for this issue.

IDENTIFIED over 2 years ago - at 09/21/2022 10:25PM

Finch has identified the issue and is implementing a fix.

INVESTIGATING over 2 years ago - at 09/09/2022 04:30PM

We have identified an incident where Insperity integrations through Finch disconnect after an hour. This will affect all customers using the Insperity integration. Finch informed us that their authentication method with Insperity is broken, which is the root cause of the issue. We are in contact with Finch and will update once we have an ETA from them for a fix.

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