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Outage in Vanta

Trust Collaborator users unable to view internal Access Requests page

Resolved Minor
July 09, 2025 - Started 10 months ago - Lasted about 1 hour
Official incident page

Incident Report

We have identified an issue where users with the Trust Collaborator role are receiving a permissions error when attempting to view the internal Access Requests page. Our team has identified the issue and is actively working on a fix. We will provide updates as soon as they become available.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 07/09/2025 05:39PM

This incident has been resolve and Trust Collaborator should no longer receive an error on the Access Request page.

IDENTIFIED 10 months ago - at 07/09/2025 04:31PM

We have identified an issue where users with the Trust Collaborator role are receiving a permissions error when attempting to view the internal Access Requests page.

Our team has identified the issue and is actively working on a fix. We will provide updates as soon as they become available.

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