Outage in Vapi
Elevated Error Rates with Soniox Transcriber
Resolved MinorIncident Report
Summary AI Generated
Vapi experienced elevated error rates with the Soniox transcriber service, causing affected calls to terminate unexpectedly with transcriber failure errors. The incident was classified as minor and lasted 6.1 hours before being resolved.
We are currently observing elevated error rates affecting calls that use the Soniox transcriber. Impacted calls may terminate unexpectedly with the ended reason call.in-progress.error-vapifault-soniox-transcriber-failed.
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