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Veeva Outage History

Every past Veeva outage tracked by IsDown, with detection times, duration, and resolution details.

There were 459 Veeva outages since November 2021. The 87 outages from the last 12 months are summarized below, with incident details, duration, and resolution information.

Minor May 27, 2026

May 2026: Vault CRM - Online Performance Degredation

Detected May 27, 2026 2:05 PM EDT · Resolved May 28, 2026 3:29 AM EDT · Duration about 13 hours

Veeva's Vault CRM POD 5005 experienced performance degradation that lasted 13.4 hours. The engineering team investigated and worked toward resolution during this period. The incident was classified as minor severity.

Minor May 19, 2026

May 2026: Vault CRM AI Performance Issues - US Region

Detected May 19, 2026 11:49 AM EDT · Resolved May 19, 2026 2:23 PM EDT · Duration about 3 hours

Veeva experienced intermittent performance issues with AI-related services in their AWS US region for 2.6 hours. Customers encountered degraded performance and temporary service disruptions during this period. The incident was resolved after active monitoring and remediation efforts by the technical team.

Minor May 14, 2026

May 2026: Vault Service Disruption on POD VV1-1126

Detected May 14, 2026 1:28 PM EDT · Resolved May 14, 2026 1:42 PM EDT · Duration 14 minutes

Veeva Vault POD VV1-1126 experienced a service disruption affecting users on that specific pod. The incident lasted 14 minutes while Veeva engineering teams worked to restore normal service operations.

Minor May 11, 2026

May 2026: Vault Service Disruption on POD VV1-4000

Detected May 11, 2026 1:10 PM EDT · Resolved May 11, 2026 1:45 PM EDT · Duration 36 minutes

Veeva Vault POD VV1-4000 experienced a service disruption that lasted 36 minutes. Engineering teams worked to restore normal service operations during the outage.

Minor May 11, 2026

May 2026: Vault Service Disruption on POD VV1-4000

Detected May 11, 2026 10:29 AM EDT · Resolved May 11, 2026 10:49 AM EDT · Duration 20 minutes

Veeva Vault POD VV1-4000 experienced a service disruption that affected users' access to the platform. The incident lasted 20 minutes while Veeva engineering teams worked to restore normal service operations.

Minor May 11, 2026

May 2026: Vault Service Disruption on POD VV1-4000

Detected May 11, 2026 10:25 AM EDT · Resolved May 11, 2026 11:09 AM EDT · Duration 44 minutes

Veeva Vault POD VV1-4000 experienced intermittent degraded performance that escalated to a service disruption, affecting users' access to the platform. The incident lasted 44 minutes while Veeva engineering teams worked to restore normal service operations.

Minor May 7, 2026

May 2026: Vault Service Disruption on POD VV1-1176

Detected May 7, 2026 11:32 PM EDT · Resolved May 8, 2026 2:00 AM EDT · Duration about 2 hours

Veeva Vault POD VV1-1176 experienced a service disruption that affected Veeva Vault and Vault-US PODs for 2.5 hours. Engineering teams worked to restore normal service operations during the outage.

Minor May 7, 2026

May 2026: Vault Service Disruption on POD VV1-1181

Detected May 7, 2026 11:31 PM EDT · Resolved May 8, 2026 2:00 AM EDT · Duration about 2 hours

Veeva Vault POD VV1-1181 experienced a service disruption affecting Veeva Vault and Vault-US PODs for 2.5 hours. Engineering teams worked to restore normal service operations during the outage.

Minor May 7, 2026

May 2026: Vault Service Disruption on POD VV1-1150

Detected May 7, 2026 11:30 PM EDT · Resolved May 8, 2026 1:52 AM EDT · Duration about 2 hours

Veeva Vault POD VV1-1150 experienced a service disruption that lasted 2.4 hours. The incident affected the Veeva Vault service and specifically impacted the VV1-1150 POD in the US region. Veeva engineering teams worked to restore normal service operations.

Minor May 7, 2026

May 2026: Vault Performance Degradation on POD VV1-16

Detected May 7, 2026 11:08 PM EDT · Resolved May 8, 2026 3:16 AM EDT · Duration about 4 hours

Veeva Vault POD VV1-16 experienced intermittent performance degradation for 4.1 hours. The incident affected users on the VV1-16 pod within the Vault-US infrastructure. Veeva engineering teams worked to restore normal service performance.