Outage in Veracross
Issue with MFA Verification Emails
Resolved MinorIncident Report
We are currently investigating reports that MFA verification codes are not being received by recipients.
Components affected
Veracross Authentication & User Accounts USNeed to monitor Veracross outages?
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 10/24/2025 04:48PM
This incident has been resolved.
MONITORING
9 days ago - at 10/24/2025 03:11PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
9 days ago - at 10/24/2025 01:45PM
We have identified the issue and determined that this is impacting a subset of users. We are working to implement a fix. In the meantime, instructions for changing the MFA authentication method can be found here: https://community.veracross.com/s/article/How-do-I-change-my-MFA-authentication-method
INVESTIGATING
9 days ago - at 10/24/2025 01:17PM
We are currently investigating reports that MFA verification codes are not being received by recipients.
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