Outage in Veracross

Emergency maintenance for database system

Resolved Major
January 13, 2026 - Started about 1 hour ago - Lasted 27 minutes
Official incident page

Incident Report

We will be performing emergency maintenance on a core database system beginning at 4:30 PM ET today. We expect this maintenance to last approximately 15 minutes. During this time, some applications and services will be unavailable for all customers. We apologize for the inconvenience and will be providing additional updates on restoring Axiom shortly.
Components affected
Veracross Axiom US Veracross Axiom EU Veracross Axiom AU Veracross Accounting Axiom Veracross Importer Veracross APIv3 AU Veracross APIv3 US Veracross APIv3 EU

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Latest Updates ( sorted recent to last )
RESOLVED about 1 hour ago - at 01/13/2026 09:51PM

This incident has been resolved.

INVESTIGATING about 1 hour ago - at 01/13/2026 09:27PM

We will be performing emergency maintenance on a core database system beginning at 4:30 PM ET today. We expect this maintenance to last approximately 15 minutes. During this time, some applications and services will be unavailable for all customers. We apologize for the inconvenience and will be providing additional updates on restoring Axiom shortly.

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