Outage in Vercel
Errors creating Support Center cases
Resolved MinorIncident Report
We are investigating an issue with creating new Support Center cases.
For affected Enterprise customers, please escalate out to Vercel contacts via Slack or email for support. For Pro and Hobby customers, please use the Vercel Community: https://community.vercel.com/
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 12/12/2025 03:34PM
This incident has been resolved.
MONITORING
1 day ago - at 12/12/2025 02:45PM
We've identified the issue, and we are working on a fix. Vercel customers should be able to create cases normally while we monitor case operation metrics closely.
INVESTIGATING
1 day ago - at 12/12/2025 01:12PM
We are investigating an issue with creating new Support Center cases.
For affected Enterprise customers, please escalate out to Vercel contacts via Slack or email for support. For Pro and Hobby customers, please use the Vercel Community: https://community.vercel.com/
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