Outage in Veriff

Our service is experiencing issues

Resolved Minor
August 11, 2022 - Started almost 3 years ago - Lasted about 5 hours
Official incident page

Need to monitor Veriff outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Veriff, and never miss an outage again.
Start Free Trial

Outage Details

Hmm. Something seems to be up with our verification engine that can cause longer decision times. We are checking it out and will update you shortly. Sorry for the inconvenience!
Components affected
Veriff Verification Decisions Veriff End User Flow
Latest Updates ( sorted recent to last )
MONITORING almost 3 years ago - at 08/11/2022 07:07PM

Ta-da! The fix is out! We’ve deployed a fix, but to be safe we’re keeping an eye on everything.

INVESTIGATING almost 3 years ago - at 08/11/2022 05:51PM

We are continuing to investigate the issue.

INVESTIGATING almost 3 years ago - at 08/11/2022 04:05PM

We are continuing investigating the issue

MONITORING almost 3 years ago - at 08/11/2022 02:58PM

We deployed a fix for the root cause. Clean up is still ongoing so users might get slightly longer decision times

MONITORING almost 3 years ago - at 08/11/2022 02:36PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING almost 3 years ago - at 08/11/2022 02:32PM

We are continuing to investigate this issue.

INVESTIGATING almost 3 years ago - at 08/11/2022 02:22PM

Hmm. Something seems to be up with our verification engine that can cause longer decision times.
We are checking it out and will update you shortly.

Sorry for the inconvenience!

Latest Veriff outages

Our service is experiencing issues - 14 days ago
Our service is experiencing issues - 21 days ago
Our service is experiencing issues - 22 days ago
Our service is experiencing issues - 3 months ago
Our service is experiencing issues - 3 months ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4400 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook