Outage in Veriff
Our service is experiencing issues
Minor
September 03, 2026 - Started about 3 hours ago
Official incident page
Official incident page
Incident Report
We are currently investigating potential degraded performance with Verification Decisions.
Our team is working on identifying root cause of the issue that is contributing to delayed decisions and will provide an update shortly.
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Latest Updates ( sorted recent to last )
MONITORING
about 3 hours ago - at 09/03/2026 11:02PM
We are continuing to monitor for any further issues.
MONITORING
about 3 hours ago - at 09/03/2026 10:36PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 3 hours ago - at 09/03/2026 10:34PM
An issue has been identified with one of our third party providers causing an increase in auto verification decision times in our US regions.
IDENTIFIED
about 3 hours ago - at 09/03/2026 10:30PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 3 hours ago - at 09/03/2026 10:18PM
We are currently investigating potential degraded performance with Verification Decisions.
Our team is working on identifying root cause of the issue that is contributing to delayed decisions and will provide an update shortly.
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