Outage in Veriff

Our service is experiencing issues

Resolved Major
February 12, 2023 - Started almost 2 years ago - Lasted 21 minutes
Official incident page

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Outage Details

Hmm. Something seems to be up with our webhooks service. We are checking it out and will update you shortly. Sorry for the inconvenience!
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 02/12/2023 07:26PM

Phew, it’s all good now! Everything is working smoothly once again. If anything still seems not working properly, please clear your browser cache and cookies for the Veriff page and try again. For anything else, please contact us.

Sorry for the inconvenience!

MONITORING almost 2 years ago - at 02/12/2023 07:21PM

Ta-da! The fix is out! We’ve deployed a fix, but to be safe we’re keeping an eye on everything.

IDENTIFIED almost 2 years ago - at 02/12/2023 07:21PM

We’ve discovered the cause of the problem - now we’re working hard to get the fix deployed to live as soon as possible! Sorry for the inconvenience!

INVESTIGATING almost 2 years ago - at 02/12/2023 07:10PM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 02/12/2023 07:06PM

Hmm. Something seems to be up with our webhooks service.
We are checking it out and will update you shortly.

Sorry for the inconvenience!

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