Outage in Veriff

Identified

Resolved Minor
October 06, 2025 - Started 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

We’ve discovered the cause of the problem - now we’re working hard to get the fix deployed to live as soon as possible! Sorry for the inconvenience!
Components affected
Veriff Station Veriff Station

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Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/06/2025 02:34PM

Phew, it’s all good now! Everything is working smoothly once again. If anything still seems not working properly, please clear your browser cache and cookies for the Veriff page and try again. For anything else, please contact us.

Sorry for the inconvenience!

MONITORING 2 months ago - at 10/06/2025 01:35PM

Ta-da! The fix is out! We’ve deployed a fix, but to be safe we’re keeping an eye on everything.

IDENTIFIED 2 months ago - at 10/06/2025 01:35PM

We are continuing to work on a fix for this issue.

IDENTIFIED 2 months ago - at 10/06/2025 12:30PM

We’ve discovered the cause of the problem - now we’re working hard to get the fix deployed to live as soon as possible! Sorry for the inconvenience!

Latest Veriff outages

Elevated decision response times - about 1 month ago
Station currently unavailable - about 2 months ago
Our service is experiencing issues - about 2 months ago

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