Outage in Veriff

Elevated decision response times

Resolved Minor
August 26, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are experiencing elevated decision response times, due to degraded service performance Traffic was routed away from affected cluster to stop further impact. We will inform you once the incident is resolved Sorry for the inconvenience!
Components affected
Veriff Verification Decisions

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 08/26/2025 01:18PM

This incident has been resolved.

MONITORING about 2 months ago - at 08/26/2025 12:00PM

We are experiencing elevated decision response times, due to degraded service performance

Traffic was routed away from affected cluster to stop further impact. We will inform you once the incident is resolved

Sorry for the inconvenience!

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