Outage in Veriff

Our Station/ Hub is experiencing issues

Resolved Minor
June 22, 2023 - Started over 2 years ago - Lasted about 4 hours
Official incident page

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Outage Details

Hmm. Something seems to be up with Station while accessing sessions. We are checking it out and will update you shortly. Sorry for the inconvenience!
Components affected
Veriff Station
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 06/22/2023 06:31PM

This incident has been resolved.

INVESTIGATING over 2 years ago - at 06/22/2023 05:40PM

To minimize the impact of the problem, media files will be temporarily inaccessible for display in Station/Hub when viewing session details. However, you will still be able to access decision data.
We are actively investigating this issue and thank you for your patience.

INVESTIGATING over 2 years ago - at 06/22/2023 03:49PM

We are still looking into the issue. We appreciate your patience and apologize for the inconvenience.

INVESTIGATING over 2 years ago - at 06/22/2023 03:09PM

We are continuing to investigate this issue.

INVESTIGATING over 2 years ago - at 06/22/2023 02:50PM

Hmm. Something seems to be up with Station while accessing sessions.
We are checking it out and will update you shortly.

Sorry for the inconvenience!

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