Outage in Veriff

Identified

Resolved Major
November 22, 2023 - Started about 1 year ago - Lasted about 1 hour
Official incident page

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Outage Details

We’ve discovered the cause of the problem - now we’re working hard to get the fix deployed to live as soon as possible! Sorry for the inconvenience!
Components affected
Veriff Station
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 11/22/2023 04:11PM

Phew, it’s all good now! Everything is working smoothly once again. If anything still seems not working properly, please clear your browser cache and cookies for the Veriff page and try again. For anything else, please contact us.

Sorry for the inconvenience!

MONITORING about 1 year ago - at 11/22/2023 03:36PM

Ta-da! The fix is out! We’ve deployed a fix, but to be safe we’re keeping an eye on everything.

IDENTIFIED about 1 year ago - at 11/22/2023 03:19PM

We’ve discovered the cause of the problem - now we’re working hard to get the fix deployed to live as soon as possible! Sorry for the inconvenience!

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