Outage in Veriff

Our service is experiencing issues

Resolved Minor
February 20, 2025 - Started 3 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Hmm. Something seems to be up with creating sessions to freshly created integrations. We are checking it out and will update you shortly. Sorry for the inconvenience!
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 02/20/2025 04:15PM

Phew, it’s all good now! Everything is working smoothly once again. If anything still seems not working properly, please clear your browser cache and cookies for the Veriff page and try again. For anything else, please contact us.

Sorry for the inconvenience!

IDENTIFIED 3 days ago - at 02/20/2025 03:17PM

We’ve discovered the cause of the problem - now we’re working hard to get the fix deployed to live as soon as possible! Sorry for the inconvenience!

INVESTIGATING 3 days ago - at 02/20/2025 03:03PM

Hmm. Something seems to be up with creating sessions to freshly created integrations.
We are checking it out and will update you shortly.

Sorry for the inconvenience!

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