Outage in Veriff

Our service is experiencing issues

Resolved Minor
April 03, 2025 - Started about 22 hours ago - Lasted about 1 hour
Official incident page

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Outage Details

Hmm. Something seems to be up with our POST "/v1/validate-registry" endpoint but all the other ones work great. We are checking it out and will update you shortly. Sorry for the inconvenience!
Components affected
Veriff API
Latest Updates ( sorted recent to last )
RESOLVED about 21 hours ago - at 04/03/2025 05:45PM

Phew, it’s all good now! Everything is working smoothly once again. If anything still seems not working properly, please clear your browser cache and cookies for the Veriff page and try again. For anything else, please contact us.

Sorry for the inconvenience!

IDENTIFIED about 22 hours ago - at 04/03/2025 04:43PM

We’ve discovered the cause of the problem - now we’re working hard to get the fix deployed to live as soon as possible! Sorry for the inconvenience!

INVESTIGATING about 22 hours ago - at 04/03/2025 04:40PM

Hmm. Something seems to be up with our POST "/v1/validate-registry" endpoint but all the other ones work great.
We are checking it out and will update you shortly.

Sorry for the inconvenience!

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